"You think you’ll be this close forever?" "Closer."
I remembered that this video existed today & though that memory was a joyous occasion all on its own watching it again was pretty cool too so I thought I should share. I love Andre’s verse, but Kanye’s dancing might be my favorite part.
Omg I used to love this video!
The primary teaching of every religion? Don’t be an asshole.
erday alday 3-6-5
It’s hard to maintain that military composure when one’s granny is inspecting!
I love how all the others are like ‘It’s the Queen I need to stand straighter and be more professional than I’ve ever been in my entire life’ and William and Harry are just like ‘lol hi Gran!’
I like to think she tries to make them laugh.
Reblogging because SHE’S ACTUALLY SMILING
Also Harry’s face.
this is still the best post on tumblr, forever.
Anonymous asked: So, what is Playbook? I work at a non Starbucks coffee shop, and we don't have that.
For everyone that’s asking…
Playbook is essentially a deployment routine that places baristas in set positions on the floor. It assigns positions and tasks to those positions. Every positions tasks are based on the idea of a “repeatable routine”. For instance, making beverages has a repeatable routine that doesnt change.
Fuck, even pouring coffee has a god damned repeatable routine. Put the sleeve on the cup, pour the coffee, put the lid on the cup, hand it to the customer.
Heaven fucking forbid you pour the coffee before you sleeve the cup…
Anyway, Playbook puts all these little micro managed “repeatable routines” together for every position. It’s supposed to make it easier on us as baristas (know your role, know everyone elses role, know how they work) but really it just means we’re doing something that might work on a bean counters spread sheet in Seattle but may or may not work in our store in Arkansas.
I can see where it would be hella helpful to EXTREMELY high volume stores or to stores that just don’t have any sense of consistent deployment. It really isnt that bad.
But because one of the main parts of Playbook is having a “store support” position that isn’t actually one the floor, but rather just replenishing cups, lids, ice, beans, brewing coffee, sweeping the lobby, etcetcetc, you need to schedule a bit different. Usually this means an extra person.
But here we are, wanting to practice Playbook (we actually have Playbook ready scheduling in two weeks) so that means we pull a barista off of making drinks. Since I’m the strongest barista in the store, this means I get left to handle anywhere from 1000 to 1200 dollars in business in two hours. By myself.
Our average ticket is $5.75. Thats 50 tickets every thirty minutes. Probably around 60 drinks. So one drink, every 30 seconds, for 2 hours.
It takes ~20 seconds for 2 shots to pull. I’m 20 seconds behind if someone orders a triple or a quad. It takes what… 12 seconds for a frappuccino to blend (just blend, nothing else).
I can handle it but by god I hate EVERYTHING for 2 hours and I’m not worth a shit afterward.
And this, friends, is why I flipped out on my boss today.